Returns & Exchanges

At DeoDap, we strive to ensure your complete satisfaction with every purchase by offering a streamlined return and exchange process. If you are not satisfied with your order, you can initiate a return within 7 days of delivery provided the items are in their original condition.

1

Initiate Request

Log into your DeoDap account, navigate to your order history, and select the 'Return/Exchange' option for the specific item.

2

Quality Inspection

Prepare the item in its original packaging with all tags intact; our team will review your request and schedule a pickup or provide shipping instructions.

3

Reverse Logistics

Hand over the package to our authorized courier partner or ship it to our warehouse as per the instructions provided in your approval email.

4

Refund Processing

Once the returned product passes our quality check at the warehouse, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing